KASTLE SYSTEMS

Billing and Collections Analyst

Basic Function:

The primary function of the Billing and Collections Analyst is collecting, posting and managing clients payments.

Knowledge:

• Accounting/collections/data entry experience a must;
• Billing (accounting/database entry in GreatPlains) and customer account analysis;
• Ability to identify and communicate solutions to billing errors;
• Manage customer expectations;
• Contact delinquent accounts/reconcile accounts;
• Maintain/manage accounts in bankruptcy;
• Assist Accounting with identification of payments (checks, wires, etc.)/tracking down misapplied payments;
• Answer phones and customer service requests/queries;
• Open/distribute mail daily..

Experience:

• Accounting/collections/data entry experience a must;
• Attention to detail and strong organizational and administrative skills essential;
• Ability to work as a team player and contribute to general office operations;
• Ability to communicate at a variety of levels, including customers, executive management and other team members;
• Effective writing skills;
• Ability to juggle many assignments at once and work in a high-energy environment;
• Knowledge of the security industry is preferred, but not an initial requirement;
• Experience with various software: MS Word, Excel, and Outlook.

Other:

• Must be a US citizen
• No history of criminal convictions

Contact:

Joel Birner

Kastle Systems

1501 Wilson Blvd

Arlington, VA 22209

jbirner@kastle.com